Privacy Policy

SECURITY & PRIVACY

We provide you with a safe and convenient shopping experience. NZ Health Food Company Limited limits the number of employees that have access to the databases that contain personal data, and employees are advised of the importance of confidentiality. As an added safeguard, NZ Health Food Company Limited does not store credit card information with your registered online profile.

When you enter your personal information on our website we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. Where an online retailer uses SSL technology, at the checkout the online retailer serves and your PC encrypts everything that you enter into your computer, such as credit card details, billing and delivery address. When it is encrypted, generally other computers are unable to make sense of it, therefore keeping the information private while it is being transmitted.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending on your browser), then the SSL is active. To double check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https”.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

New Zealand Health Food Company Limited respects your privacy!  Any and all the information collected on this site will always be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. You have the right to inspect, change or delete these on request.

New Zealand Health Food Company Limited will never contact you via email, without you having given us permission to do so and our secure server ensures your personal information remains safe at all times.

We collect personal information from you, including information about your:

  • name
  • contact information
  • computer or network
  • interactions with us
  • billing or purchase information

We collect your personal information in order to:

  • provide an improved customer experience

In some cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at 03-3588 817 , or PO Box 39129, Christchurch.