Terms & Conditions
TERMS AND CONDITIONS OF USE
This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, telephone/fax or post. By accessing, browsing and/or using this site you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.
Anyone ordering products for delivery acknowledges they have reviewed the contents of their order and acknowledge that it contains acceptable and approved items for import into the country of destination/delivery. The buyer, solely, accepts the full risk of any items or package (or part thereof) being detained by customs for whatever reason , and acknowledges and agrees that they will not hold New Zealand Health Food Company Limited liable for such packages, for whatever reason, being unable to be delivered to their destination.
CUSTOMERS AND ACCOUNTS
Some products available on this site may be restricted in your country. It is your responsibility to comply with such restrictions. Any New Zealand Health Food Company Limited account is to be used only by the person registered for that particular account. All information provided on registration must be true and accurate. False information provided on registration is considered fraud. The account holder is responsible for ensuring that their account details remain confidential, and that access to their computer remains restricted to prevent others from gaining access to their account. The account holder accepts responsibility for all activities which occur under their account. New Zealand Health Food Company Limited reserves the right to refuse service, terminate accounts, or cancel orders at any time and will not be held responsible for fraudulent information.
All prices quoted are subject to change at any time at the discretion of New Zealand Health Food Company Limited. All prices are quoted in New Zealand Dollars (NZD). New Zealand Health Food Company Limited reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, translation errors etc. Prices are not negotiable and unless marked otherwise, do not include postage and handling. Postage and handling costs are calculated and added separately.
Payment options provided by New Zealand Health Food Company Limited are Visa, MasterCard, and Gift Certificates. Your credit card will be billed when you confirm your order. This purchase will be listed as NZ Health Food Co on your statement.
Under no circumstances are Gift Certificates redeemable for cash. If the item was purchased with a gift certificate, the appropriate account will be credited with the value of the item purchased in the currency of the original gift certificate. CASH REFUNDS ARE NOT APPLICABLE TO GIFT CERTIFICATES.
If an order is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with New Zealand Health Food Company Limited within 30 days from date of despatch of goods. Contact us with details of your claim. The following options will be made available:
Replacement: If a replacement is required it will be sent immediately subject to availability, at no charge.
Credit: If a credit is required, the appropriate New Zealand Health Food Company Limited account will be credited to the amount of the transaction, in the currency at the time of purchase.
Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited. If the item was purchased with a Gift Certificate the customer Gift Certificate account will be credited).
LICENSE AND SITE ACCESS
Access to the New Zealand Health Food Company Limited website is granted only for the purpose of accessing the services provided. Under no circumstances may any individual alter any part of the website or try to access it other than through a web browser for the purposes of obtaining information or purchasing product. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere else using frames or other html manipulation process unless written permission has been granted by New Zealand Health Food Company Limited. This includes logos, trademarks, or registrations.
LIMITATION OF LIABILITY
The information accessed through this web site is to inform you on our range of products and their use. NZ Health Food Company Limited does not engage in offering professional medical or health advice. The information accessed through this web site is not intended to be complete or to diagnose or treat a health problem or disease. If you have a health problem or suspect you have a health problem, please consult your doctor or health advisor.
NZ Health Food Company Limited has taken care to assemble information useful to you on this web site from its own and third party sources. Nevertheless, to the extent permitted by law, NZ Health Food Company Limited will not be liable in any way for information displayed on or obtained through this web site and, in particular, NZ Health Food Company Limited will not be liable for special, indirect or consequential damages arising out of that information no matter how they arise.